T-Mobile becomes first provider to make it possible for 988 number for psychological health services
T-Mobile has actually added support for the 988 emergency mental health services number more than a year and a half ahead of the Federal Communications Commission’s due date, the company announced on Friday. T-Mobile customers who dial 988 will be connected to the National Suicide Prevention Lifeline (NSPL) and its network of crisis centers across the US. T-Mobile says it is the first provider in the US to make 988 readily available to its consumers.
T-Mobile chief innovation officer Abdul Saad stated in a statement that making the shorter emergency number available to customers was “a matter of urgency for us, especially as the COVID-19 pandemic continues and the holiday methods.”
In 2019, the FCC launched a report recommending a three-digit hotline number would make it easier for those looking for aid. The FCC voted unanimously in July to make 988 the number to connect to the NSPL hotline, and it provided carriers until July 2022 to put it into impact. However, the 988 number isn’t able to get text messages, which FCC commissioner Jessica Rosenworcel stated at the time was problematic. She noted that voice service is “foreign for the majority of youths.”
People in requirement of mental health assistance can still call the NSPL by calling 1-800-273-8255(1-800-273- TALK) or by utilizing online chats
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